GOODBYE MARK EDGE :'(

It’s been an emotional week here at Elephant, with Mark Edge having his last shift this Friday before he goes off to start his teacher training in September. It’s time to say goodbye Mark Edge.

To say his final farewell to you lot, he decided to write a leaving post into our Journal.

So without further ado here it is!

Goodbye Mark Edge :'(

Goodbye Mark Edge :'(

Goodbye Mark Edge :'(

My Life & Times at Elephant

As some of you will know, Friday is my last day as a full-time Elephant as I’m off to start my teacher training in September. I’ll probably continue to work on a very casual basis as I slowly attempt to wean myself off eight coffees a day.
Before I move on to a new chapter in my life away from being that other ginger employee that isn’t Billy, I’ve been asked to contribute a small post to our Elephant Journal. I contemplated a variety of options I could write about and a range of witty coffee-based puns I could use as a title (‘Espressoing My Feelings’ was one of the better ideas).

In the end I settled on speaking about working in the Hospitality industry and the tough but ultimately extremely rewarding nature of it.

Goodbye Mark Edge :'(

Working with you

Customers have always been at the heart of what we have done at Elephant. We try to give everyone the best experience we can when they enter the shop, hopefully to ensure they come back and see us again but predominantly to make them feel as comfortable as possible during their visit, however brief it may be. We have our regulars and our favourites, the tricky customers and the extremely interesting ones! Having worked on and off for the entire four years we’ve been open in Neston, I’ve been lucky enough to experience such a broad spectrum of visitor and even luckier to get to know some quite well. I remember discussing with Lydia once the odd nature of our job in that we might see people five, six, seven times a week but only for quarter of an hour or so, really no time at all! For us it’s so rewarding when we get to chat to you even if it is just for a brief portion of your week. For me, whether it be finding out when and where Terry and Anne’s next holiday is or how many naughty glasses of wine Kathy had the previous night, the interaction with customers is vital and essential to what we continue to do here.

Goodbye Mark Edge :'(

Goodbye Mark Edge :'(

Goodbye Mark Edge :'(

Working with this bunch

Generally, going to work everyday can become repetitive, mundane and err on the side of depressing. That’s life! You have to rely on the people you work with to get you through the day. I’ve found, due to the people I’ve spent time with and worked for, everyday is challenging but highly enjoyable. I’ve read a lot of reviews about us over the years (some more glowing than others!) but the overriding theme that comes through is the quality of the staff; their level of skill, their willingness to help and their general pleasing demeanor. I couldn’t agree more! The variety of people I’ve closely worked with has made the experience serving you all coffee that extra bit more pleasing. It’s meant the seven o’clock Monday morning starts in the middle of Winter are a bit less tough and the 15+ hour bank holiday shift is actually enjoyable. Don’t get me wrong, we all have our off days, our days when we want to throw Brad through the cake cabinet or fill Zoe’s mouth with Maple & Pecan plaits so she can’t talk! But there is an real friendship between staff here, one I feel comes across to customers. To see employees having fun whilst providing a professional service says a lot about the quality of the business.

Goodbye Mark Edge :'(

Goodbye Mark Edge :'(

Goodbye Mark Edge :'(

Final Words

I leave you with a supremely competent and always eccentric group of individuals working together for what I believe to be one of the best local businesses around. A company that offers so much to the area and will continue to in the future.

This post may seem like a glowing bit of Elephant propaganda but for one of the few times over the past couple of years I’m telling the truth! That and I’ll probably need a job in a couple of years time when I get fed up of rugby in the rain, moody teenagers and dealing with constant Snapchat and selfies at the back of a lesson.

THANK YOU FOR FOUR YEARS OF GOOD FUN, INTERESTING PEOPLE AND A BRAND NEW CAFFEINE ADDICTION

Goodbye Mark Edge :'(

2016-11-10T15:27:41+00:00 August 2nd, 2016|Categories: Journal|Tags: , , |